Refunds and Returns

Upon receiving your products please unpack with care making sure no damage is done to the packaging or merchandise. All products and packaging must be in new condition and may not be returned or exchanged used, worn or altered in any way. Product requests for returns/exchanges must be made within 14 days from the date the product was shipped. Please make sure all return/exchange processes are done promptly so we are able to work on your replacement product or refund in a timely manner.

Return shipping to us for returns must be paid by the customer.

Orders with a status of "Processing" cannot be canceled (Check Your Order Status). When the status changes from Processing to Shipped, it means that your order has left accessoryshop’s distribution facility and is on the way to you. Tracking numbers and other information may not be available until a few days after the order is shipped. Once an order is placed it cannot be cancelled or altered once it has left our facility. If you make an order that you wish to cancel, you mail the order back after you have received it. Please note that original processing and shipping costs will not be refunded and it is the responsibility of the customer to pay any return shipping.

Accessoryshop Return/Exchange/Cancellation Policies:

To receive a refund for the purchase price in the original form of payment we must be made aware within 14 days. Please make sure all return processes are done promptly so we are able to work on your replacement product or refund in a timely manner.

  • All products and packaging must be in new condition and may not be returned used, worn or altered in any way.
  • Requests for returns must be made within 14 days from the date of receipt of your order.
  • Your return will be processed within 2-3 weeks.

Mail to Returns Department:

AccessoryShop - Returns Department:
Room 606, Building A2, No.15, Jianmeili
Haicang EPZ Xiamen, Fujian, China 361000
Phone: 86-181-5010-9250

Cancellation Policy
Once an order is placed it cannot be canceled or altered. If you make an order that you wish to cancel, you mail the order back after you have received it. Please note that original processing and shipping costs will not be refunded and it is the responsibility of the customer to pay any return shipping.

If you have any questions, Please contact our returns/refund department at returns@accessoryshop.cc